Frequently Asked Questions
Everything you need to know about shopping with Particula.
How do I determine the right size for me?
Each product page includes a detailed 'Size Guide' with specific measurements. Since our fits vary between tailored and oversized, we recommend comparing our measurements to a similar garment you already own.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small shipping and handling fee.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout. You will receive a tracking number via email as soon as your order leaves our warehouse.
Where does Particula source its materials?
We are committed to ethical fashion. Our fabrics are sourced from sustainable mills in Italy and Portugal, focusing on organic cotton, recycled polyester, and cruelty-free wool.
Do you ship internationally?
Yes, Particula ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.