Returns & Exchanges
At Particula, we want you to be completely satisfied with your purchase; if a piece doesn't fit your style, you can return it within 30 days of delivery for a full refund or exchange. Please ensure all items are unworn, unwashed, and still have the original tags attached to qualify for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the garments in their original packaging and include the printed return slip inside the parcel.
- 3.Attach Shipping Label
Download and print the prepaid shipping label from our portal, then affix it clearly to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized courier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.